Francis Price made this fully managed disposable curtains easy from the start. They are professional reactive and respond to and change in requirements immediately. Due to strict rapid response times we have to meet for the requirements of beds additional disposable curtains may be requested and must be delivered within a time frame of 4 hours. Francis Price have achieved this and continue to provide an A1 service.
I cannot speak highly enough of the service Francis Price has showed to me personally, other members of staff at this hospital and to the patients. I would not hesitate to recommend their products and fully managed services.
Upon request a representative of Francis Price Contracts promptly visited our site and surveyed the areas requiring disposable curtains. A written quotation was then provided to summarise how many curtains each area required and the sizes for each. The regular deliveries continue to be made to enable regular changes as per infection control requirements.
Just to thank you for all the work and effort you and the Francis Price team have put into the supply of disposable curtains. We have used your services on numerous occasions and have always been more than happy with both the finished product, and the service we have received. Nothing has been too much trouble or effort – for example when you moved heaven and earth to match a dye to co-ordinate with our colour scheme. You have always ensured that we have been kept up to date with the progress of our orders and made sure work was completed and delivered on time. You have also provided an excellent ‘after care service’ for total peace of mind, even though we have not needed it. Once again many thanks and we would certainly have no hesitation in recommending you for any other projects or to other organisations. We look forward to working with you in the future.
On behalf of the trust on record our satisfaction with the service received from Francis Price. Peter Williams has been our contact, his commitment to customer service is exemplary. The ordering and invoicing system agreed at the outset at the request of the Trust is carried out with utmost efficiency. When individual orders are required at short notice they are supplied from a special reserve within a few hours, a valuable back up for the trust. I would have no hesitation in recommending Francis Price Contracts to any organisation.
Excellent product, excellent staff, excellent aftercare - what more can you want.